Thank you for choosing Pickazz INC! We are committed to providing high-quality products and a satisfying shopping experience. If you are not satisfied with your purchase, our Refund and Return Policy will guide you through the process of return and refund.

  1. Return Acceptance Conditions
    We accept return requests within 7 days from the date you receive the item. Items eligible for return include:

Products are unused and keep the original packaging and tags.

Items have not been washed or modified.

  1. Refund Processing
    Once we receive and inspect your returned items, we will process your refund within 7-10 business days. Refunds will be refunded to your original payment method. Please note:

The time it takes to process a refund may vary depending on your bank and payment provider.
Shipping costs for returns are borne by the customer unless the item is defective or shipped incorrectly.

  1. Return Procedures
    If you need to return an item, please follow the steps below:

Contact Customer Service:

Please email help@pickazz-inc.com or call and provide your order number and reason for the return.
Obtaining a Return Authorization:

Customer Service will provide you with a Return Authorization (RA) number and a return address. Please make sure to include this number on the package.
Sending a Return:

Mail the item along with the original packaging to the designated return address. We recommend using a trackable shipping method to ensure safe delivery of the item.

  1. Exchange Policy
    For exchanges, please follow the same steps as returns. Returned items must meet the return conditions above. Exchanges will not be processed until the original item is received and confirmed to meet the conditions.
  2. Unacceptable Returns
    The following will not be eligible for our return policy:

Items older than 7 days.

Used or damaged items.

Special orders, custom items, and items during sales seasons.

  1. Refund Exceptions
    For special circumstances (such as promotional items), different refund policies may apply. Please check the refund information for specific items at checkout.
  2. Contact Us
    If you have any questions about our return and refund policy or need further assistance, please contact our customer service team:

Email: help@pickazz-inc.com
Phone:
Thank you for choosing Pickazz INC! We will do our best to ensure that you are satisfied with our products and look forward to serving you